Contact Info

Staff Training:

To continue delivering industry leading support to our valued members, CIGA will be conducting a staff training day on Thursday 29th February.

During the day, a limited service will be offered until 15:00.
Normal office hours will resume Friday 1st March.

Thank you for your understanding.

Postal Address:

The Cavity Insulation Guarantee Agency
Unit 3, Ouzel Industrial Estate
Leighton Buzzard
Grovebury Road

Contact numbers & email:


Business hours: Monday ~ Friday, 9.00 – 17:00

For general enquiries

Phone: 01525 853300

To report concerns with insulation

Phone: 01525 853300

For duplicate guarantee requests


Please note you will be required to provide Proof of Ownership of the property plus a recent utility bill

Press Contact

For press enquiries only

Twitter @CavitywallCIGA

Legal Notices

All trademarks mentioned in this website are acknowledged as belonging to their respective owners. The contents of this website are the intellectual property of the Cavity Insulation Guarantee Agency Ltd (“CIGA”) who operate this site and whose offices are at CIGA House, 3 Vimy Court, Vimy Road, Leighton Buzzard, LU7 1FG.

CIGA makes this website available subject to the following terms and conditions, and in using this website, you are accepting these terms and conditions which shall be interpreted in accordance with English law. No part of this web site may be altered, copied or transmitted by any means without prior written permission from CIGA except that CIGA authorises you to copy documents for non commercial use within your organisation.

This site includes links to external sites over which CIGA has no control. CIGA disclaims all responsibility and liability (including negligence) for any loss or damage suffered as a result of the using this site, or sites linked from this site or as a result of using the information included on this site or sites linked from this site.

This web site is provided “as is” and CIGA offers no warranty of any kind relating to this web site, and specifically does not warrant that the information included is complete, or accurate or up-to-date or is suitable for any particular purpose.